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Local rate 0845 505 7000
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Need our help?
Call us on our local
020 8226 6123

or just email
info@fusiononline.co.uk

     

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We are fully approved by NIC EIC governing body which means you can trust us fully to deliver a competent and trusted service.

 

     

Some of the kitchens we install

kitchens

FAQ

Q: Are you NIC EIC registered and trust mark registered?
A: Yes. Fusion Electrical and Interiors is registered with the NIC EIC and with the government trust mark scheme.

Q: Are you ready qualified to 17th edition electrical wiring regulations?
A: Yes. Fusion Electrical and Interiors have already completed the City  and Guilds 2382 17th edition update course and are ready and trained for the regulations.

Q: What are your call out rates?
A: We do not charge call out rates. Fusion electrical prides itself on simple transparent fees with no hidden extras. You will only be charged from the time our engineer attends your property plus any parts or materials used please see our rates page.

Q: What about pre booked jobs?
A: Our job rate would usually have been quoted prior to commencing work.

Q: Do you have a guarantee on your work and materials?
A: Yes all work and materials supplied by us are subject to a one year guarantee from date of invoice.

Q: Do you have insurance?

A: Yes we have £2 million of Public Liability Insurance cover.

Q: What areas do you cover?
A: Greater London and most surrounding areas. If your area is currently not listed please call to see if we now cover your area as we are always expanding.

Q: Do you give free quotations?
A: Yes we can post, email or call you with a quotation.

Q: What types of inspection, testing and certification do you offer?
A: We offer different types of testing and inspection including:

Domestic Visual Condition Reports

These reports are usually adopted by letting agencies/landlords  requiring a professional opinion on the condition of their installation. When buying or selling a home homeowners can also take advantage of this cost effective service.

The visual inspection of an installation is to try to ascertain it’s electrical safety. This will include a check of items e.g. presence of main bonding conductors, presence of correct switching and isolation. A percentage of accessories will be dismantled to visually inspect the cabling, checking for deterioration, signs of damage, overheating and breakage. The visual condition report will not fully determine whether an electrical installation is safe for continued use as it does not include testing the installation with test instruments.

If you are of the belief that your electrical installation is or could be unsafe, it is highly recommended that your installation is fully inspected and tested.

The VCR once compiled will list any defects found and will conclude either of the following: satisfactory, unsatisfactory, needs attention. Where the installation is found to be unsatisfactory we advise a fully periodic inspection and test. As the visual inspection report has already been compiled a discount is offered to anyone requesting a full periodic test following an unsatisfactory result.

Electrical installation condition report

We are able to carry out a full inspection and test and provide a detailed report on the condition of the installation.

This report will inform you of the condition of your electrical installation and any areas that do not meet current British Standards.  The report will also include any remedial works that may be required to bring the installation to a ‘Satisfactory’ standard.

Recommended times for testing and inspection 

Change of ownership of the premises
Change of use of premises
Alterations or additions to the original installation
Any significant change in the electrical loading of the installation
Where there is reason to believe damage or deterioration has been caused to the installation.

Q why should I get my installation tested?
A: No electrical installation can be considered safe for use unless it has been inspected and tested. Most electrical installations suffer damage and deterioration or alteration throughout their operational life.  Therefore, electrical inspection and testing will be essential to confirm the continuing safe operation of installations.  Our company completes tests using modern test equipment compliant with the 17th edition BS7671, 2008 wring regulations and Part P of the building regulations.

Q: Do you issue certificates?
A: Yes all relevant electrical work is certified including separate certification for smoke and heat alarms in compliance with part P. All certificates that are issued are produced using professional electrical certification software, are easy to read and decipher.

Q: What are the Part P Building Regulations?
A: On January 1st 2005, new Part P Building Regulations were brought into force in England and Wales to reduce the number of deaths, injuries and fires caused by faulty electrical installations. As well as targeting the DIY electrician this will reduce the number of rogue electricians who leave electrical installations in an unsafe condition. Part P is intended to increase the safety of households by improving the design, installation, inspection and testing of electrical installations in dwellings when these installations are being newly built, extended or altered.

The risks posed by unsafe electrical installations and portable appliances are electric shock, burns and other injuries arising from fires in buildings ignited by electrical components overheating or building up dangerous currents causing 'arcing'. Installations that are properly designed, fitted, tested and commissioned in accordance with British Standard BS 7671 (a requirement of Part P) will help minimize these risks.

From 1 January 2005, people carrying out electrical work in homes and gardens in England and Wales will have to follow the new rules in the Building Regulations.

 

   
 
   
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